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Smith Browning Direct, Inc.

Direct Marketing help from an expert

Home      Why Advertising Techniques Don't Work in Direct Marketing

Direct Marketing is not Advertising.

Direct Marketing is Sales.


Definition of Direct Marketing

Direct Marketing is an interactive process of marketing communication that uses one or more media or channels to achieve a measurable response.

Advertising's Objectives are different than Direct Marketing's Objectives:

Advertising is used to build and strengthen brand image and awareness, loyalty and benefit recall.  The goal is "top of mind" awareness, consideration for future purchases, and reinforcement of existing customer decisions.  The actual purchasing action is usually deferred until the next shopping trip or real buying opportunity occurs.  Your goal is to be at the top of the prospects "short list" of brands/suppliers whenever the window of opportunity to buy opens.
 
Direct Marketing is used to generate an immediate inquiry or order.  Direct marketing is a way of doing business.  A direct marketing advertisement gives you a "reason" to respond now, not just a way to respond.  Although you must be consistent with the brand, you cannot simply brand with a way to respond. Your direct marketing will fail if you simply "mirror" brand advertising techniques.  You must make it irresistible to respond and melt away inertia – because your goal is immediate response.  

However, it's much more effective to direct market under an umbrella of awareness that has already been established.  So, it's not a question of image advertising vs. direct marketing - they are a symbiotic "hand-in-glove" concept.
 
 Click here to see examples of brand image advertising and direct marketing.


Call Beth Smith at 928.203.9420
to discuss your company's direct marketing needs.